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Find answers to frequently asked questions or contact our support team.

Frequently Asked Questions

1General

What are AI Agents and how do they work?
AI Agents are automated digital workers that perform specific tasks like invoice processing, CV screening, and lead scoring. They work 24/7, don't make mistakes, and learn from every interaction.
What type of business are your AI Agents suitable for?
Our AI Agents are specifically developed for Dutch SMEs (5-250 employees). They're ideal for businesses looking to automate repetitive administrative tasks.
How much does an AI Agent cost?
All our AI tools are completely free to use. For custom projects and enterprise solutions, we offer tailored pricing.

2Technical

What integrations do you support?
Via MCP (Model Context Protocol) we integrate with 1000+ tools including Gmail, Slack, HubSpot, Salesforce, Excel and more. Check our MCP Integrations page for the full overview.
How secure is my data?
We follow strict AI governance principles. Data is encrypted, not stored after processing, and we're transparent about how our AI makes decisions. Read more on our AI Governance page.
Can I use the AI Agents via API?
Yes! We offer a complete REST API and MCP server for integration in your own workflows. Check our Developers documentation for details.

3Payments

What payment methods do you accept?
Our AI tools are completely free to use. For custom projects, we accept iDEAL and credit card via Stripe.
Will I receive an invoice?
Yes, with every payment you automatically receive an invoice via email. For business customers we also offer monthly invoicing.
Is a subscription required?
No, we use pay-per-use. You only pay for what you use, without commitments or subscriptions.

Still need help?

Our team is ready to help you. We respond quickly and personally.

Support Status

Average response time: < 4 hours
Mon-Fri 09:00 - 18:00 CET
Dutch & English
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Help Center | Support & FAQ | AIFAIS